FAQ – Frequently Asked Questions
Welcome to the world of Igussago , where jewelry and watches from the most prestigious brands become part of your special moments.
We've collected answers to the most frequently asked questions here, to guide you with the same care and attention we dedicate to our jewelry.
Jewels
Yes, every piece of jewelry you find here is authentic and certified, selected from the finest international brands.
Each creation comes with its official certificate of authenticity, ensuring its long-lasting value and safety.
Some pieces of jewelry can be personalized with an engraving: a small detail that makes your purchase unique.
We recommend storing them in their original packaging, avoiding contact with water, perfumes, and detergents, and cleaning them with a soft cloth. A simple step to maintain their splendor.
Clocks
Of course, all our watches are accompanied by the brand's international guarantee.
Yes, we offer an authorized maintenance and assistance service to keep your watch always perfect.
Yes, we can order original straps and spare parts for the brands we carry.
In our boutique we can adapt it to your wrist to ensure maximum comfort.
Purchases and Services
You can experience the experience directly in the boutique, or contact us for dedicated support even remotely.
We accept major cards and secure payment methods.
Yes, every purchase comes in elegant and refined packaging, perfect for a special gift.
Yes, we ship throughout Italy with insured courier, so your purchase arrives safely.
Our team is always here to help: you can write to us, call us, or visit us in our boutique. We'll be happy to welcome you and advise you.